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Trustap is a digital transaction platform that completely protects you from being scammed when you're transacting with someone you don't know.
Powered by Stripe’s secure payment technology, Trustap secures the buyer's money in a safe hold account until all the transaction milestones are met and the complaints period elapses. The money is then instantly released to the seller.
Unique, flexible and low-cost, Trustap is compatible across all platforms. Whether you're using a laptop, a phone or a tablet, you can use Trustap to transact with complete peace of mind.
How it works
1.Buyer submits payment into Trustap
2. Seller sends product
3. Buyer receives item
4. Trustap releases funds to the seller
We’re delighted to announce that we have partnered with Trustap, the payment platform that completely protects you from being scammed when you want to buy or sell with someone you don't know. With this partnership we’ve added an extra layer of protection and security to our marketplace so whether you’re buying or selling, you can have full control over each transaction both online and face to face.
Trustap is a transaction platform that allows you to make safer transactions in both online and face-to-face transactions, by providing a safety net for online purchases. For both Online and Face to Face transactions, the buyer’s funds are held in the Trustap Hold as the transaction is carried out and milestones are completed. Once the buyer receives the item in question and the complaints period elapses, the funds are then released to the seller. You can find out more about each transaction model down below.
With lockdown seeming to promote more online scams than ever before, we considered how we can bring more comfort and safety to our customers, which resulted in teaming up with Trustap. With a large collection of marketplaces already integrating Trustap, we felt this is the perfect solution to stop scammers in their place and provide a modern payment platform that caters to the needs of our users perfectly.
The ‘Online’ model can be used for items that users want to be shipped or when both parties can’t meet face to face. The buyer in the transaction enters the funds in full into the Trustap Hold. From there the seller is given 48 hours to ship the item and enter its tracking details into the Trustap website so we along with the buyer can track its delivery. Once the item has been delivered to the buyer and signed for, a 24 hour complaints period begins allowing the buyer to inspect the item to ensure it is ‘as described’ by the seller. All going well, once the 24 hour complaints period has elapsed the funds will be released from the Trustap Hold and transferred to the sellers bank account, concluding the transaction.
